Some of Your Questions

  • What does ticketisland do?
  • What sort of things can my ticketisland site help me to sell?
  • How does it work?
  • I don't have a lot of time or website experience, how easy is it to set up what I need?
  • How long does it take to get going?
  • What are the costs?
  • How do my customers pay for their purchases?
  • Is ticketisland secure?
  • How many events can I sell at once?
  • How many types of tickets can I sell?
  • I want to be able to offer discounted prices?
  • Is ticketisland easy to use on mobile devices?
  • Can I verify ticket purchases?
  • How can ticketisland help me with marketing?
  • Can I use my own preferred payment provider?
  • What if I have problems or questions?
It's simple; we create web pages or a complete website to help you sell tickets, gift cards/e-vouchers and memberships and even online shopping products for your business or venue, in mobile device friendly web pages designed around your needs. It's free to set up an account, and you have access to some fantastic web functions, and mobile friendly sales’ pages. ticketisland reports on your sales, allows you to verify bookings and vouchers etc and even helps you to send mobile friendly marketing emails.
ticketisland can not only help you to sell tickets for one-off events or timed events and tours etc, it includes great web pages to sell memberships, e-vouchers or gift cards and also comes with great online shopping pages.
We help you complete a few online details on your event or business; ticketisland will then set you up with web pages or a complete website, designed around your needs. The system provides you with a number of web-links, which you can add to your own website if you have one, or you can simply add the relevant link(s) to your social media pages and start selling straight away.
You don't need any web design experience, or need to know how web pages etc work. It's very easy to set up a site, in fact, it's done for you via some simple one-touch choices!..... Why wait? Get started now!
It takes just a few minutes to get going, simply click on the 'Get Started' menu option, then choose a design profile, enter in some basic details and you're good to go. You can easily add your own images, logos, text and prices etc, and you can choose to switch on and off the different options and pages as you require. Customers receive emails addressed and branded to your venue or business and payments are automatically paid into your bank or paypal account.
Aside from the usual payment provider commission, you don't need to pay anything to start with. In fact all new accounts to ticketisland start off on the free 'Starter' plan. Some community events can be free to use, but once you're up and running, you can choose a costed plan according to your needs or preference.
Payments are taken via secure payment portals, there are several to choose from, including Stripe, Sagepay, Paypal, Worldpay, GoCardless and Globaliris etc, and payments are transferred automatically into your account.
ticketisland uses some great encryption tools to help keep your data safe, and our recommended payment providers are some of the most secure providers in the world. You can also use very secure Multi-factor authentication to control your ticketisland user login access.
There is no practical limit to the number of events you can sell at any one time and there are features when you create events, to create lots of similar events at once, to save you lots of time.
As well as having no limit to the number of events you can sell, you can create as many different ticket types/prices you want.
It's easy to set up discounted price tickets, and you can offer fixed price or percentage discounts when your customers enter the correct discount code.
ticketisland is responsive in design, meaning it works great in all environments, when viewing in both full-screen (at a desktop computer) or small screen such as from a phone or tablet.
tickets, vouchers and memberships can be easily validated on ticketisland using it's mobile-friendly verification screens.
There are loads of marketing features in ticketisland, including being able to manage your own market research questions. Built in mobile friendly marketing emails and newsletters, with click to buy and unsubscribe options mean lots of the work is done for you.
Ticketisland allows you to choose from some of the leading online payment providers, including Paypal, Sagepay, GlobalIris, Stripe, GoCardLess and more.
Aswell as email and telephone support, there are a host of youtube videos you can watch, plus a user forum, to see what other user's hot topics are.